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We are very proud to be able to say that every member of the Woozelbears team is fully qualified in their areas of expertise. This supports our vision for excellence in service across the whole centre.
Louis called us asking if we had a particular brand of dog harness size 6 in black. We did and dispatched it withen 30 minutes so the dog would have in time to attend his owners funeral. We asked Louis how he heard about us and he replyed with 'Thanks for your excellent customer service, very much appreciated. I had tried to buy the harness direct from the manufacturer but their lack of interest was very off putting. Amazon just redirect to them anyway. So, used google, found you on the second page and your website was good. Main thing was the ease of finding address and phone number, I buy a lot on line and there's many sites that don't have these details and don't inspire confidence as yours does. At times when delivery is important, talking to someone is vital, and talking to someone pleasant and professional is a massive bonus!! Thank you again.
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